The use of the services provided to the visitor / user by the website www.alpha-thessaloniki-transfers.gr owned by "Alpha Thessaloniki Transfers" hereinafter "the company", presupposes your unconditional agreement with the following terms of use, which apply to the entire content of that site. Therefore, the visitor / user must carefully read these terms before using the services of the website and if he does not agree, he must not use the services and its content. The visitor / user is kindly requested to check the content of the terms of use for any changes. The continued use of the website www.alpha-thessaloniki-transfers.gr even after any changes means the unconditional acceptance of these terms by the visitor / user. The purpose of our company is to provide the best possible service to our customers. This website allows both our customers to be immediately informed about the services offered by our company, as well as to make their reservation electronically.

To request and enter into a contract for your transport service you will need to follow the relevant reservation process on our website. All reservations must be made at least 12 hours before the scheduled transfer. We reserve the right to refuse any transfer request from you as there is a possibility that we do not have a vehicle available during the day and time you have booked. In this case you will receive an email to inform you. All accepted bookings are formalized by sending the reservation coupon to the email address you provided to us during the booking process.

  • The person making the reservation must be over 18 years of age
  • The reservation must be made at least 12 hours before the transfer
  • The validity of the data is the responsibility of the person making the reservation
  • Bookings are considered complete when the customer receives the booking confirmation

All the information we ask you to provide during the booking process is necessary for the performance of our services. For this reason, please be careful and give correct and accurate information. When you receive your booking confirmation, you should check the information included and in case of any error, notify us immediately.

In case you do not receive a confirmation email of your reservation, it is your obligation to inform us without delay, as there may be a problem with the contact details you have provided. Our company does not bear any responsibility in case you have entered your contact details incorrectly, and as a result it is not possible to contact you.

When you make your reservation through the website www.alpha-thessaloniki-transfers.gr, you have the opportunity to cancel your order, you can send us your request in writing by email to [email protected] For any information you need, you can contact us by consulting our contact details.

Any change in the reservation must be sent in writing to our email address [email protected]
If the changes cause a change in the cost of the reservation, you will be notified by email.
If there are any special requests (eg transport of extra luggage, transport of pets, etc.) you must inform us during the reservation.

We bear no responsibility in case of delay or inability to service due to unforeseen circumstances that we cannot control, such as accidents, closed roads from demonstrations, marches, strikes, fires, adverse weather conditions, terrorist activities, etc.

When traveling with children or babies, you must tell us during the booking process to make sure the car has the appropriate child seats.
There will be no extra charges for child seats.
Children and infants are counted as normal passengers.

The reservation system states the capacity of the luggage vehicles. If there is extra luggage, it must be declared during the booking process. The capacity of the vehicles is calculated in one suitcase and one hand bag for each passenger.
Carrying luggage and personal items is the sole responsibility of the customer.

If the pick-up is from the airport, the driver is aware of the arrival time, in case he does not locate you in the first 45 minutes, we will call you on the phone number you gave us. In case the pick-up is not at the airport and the driver does not locate you at the meeting point at the time of the appointment, we will also call you.

In case of inability to serve you with the type of vehicle you have booked, we have the right to change it to another larger category at no extra cost to you.

All cars are for the exclusive use of the customer who made the reservation.
The website www.alpha-thessaloniki-transfers.gr is available in many languages. We have paid great attention to the translation of the texts of the website, but in case of any deviation, the Greek one prevails.

Copyright and trademark
All the design of the website, the text, the graphics, the selection and the regulations, are the intellectual property of our company and are protected according to the relevant provisions of Greek law, European law and international conventions. All rights reserved, any text or image or trademark are registered and used on this site, with the permission of their respective owners.